Contact Us

We're an independent review site, and we read everything readers send us. Whether you've found an out-of-date figure, want to share your own experience of King Johnnie, or have a media or partnership enquiry, here's how to reach the right inbox.

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Editorial & corrections

Spotted a wrong number or a term that's changed? Email [email protected] and we'll verify and update, usually within a couple of business days.

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Media & partnerships

For press, data requests or partnership questions, email [email protected]. Please include your outlet or company and a clear ask.

Account problems? Contact the casino, not us

This is the most important thing on the page: we cannot access your King Johnnie account, see your balance, process a withdrawal, or release a bonus. We're a review site, not the operator. If you have a deposit, withdrawal, verification or bonus issue, you need King Johnnie's own support — their 24/7 live chat is the fastest route, with email escalation for anything a chat agent can't resolve. Have your account email and any relevant timestamps or screenshots ready.

Responsible gambling support

If you're contacting us because gambling has stopped being fun, please don't wait on an email reply — talk to a free, confidential service today. Gambling Help Online is available 24/7 on 1800 858 858, and our responsible gaming page lists the national tools and helplines, including BetStop. You matter more than any review on this site.

Response times: we aim to reply to editorial and media email within two business days. We don't operate a phone line, and we can't intervene in casino account disputes.